Site ownership

The website (hereinafter referred to as the Site) is owned by T.L.P.G. SRLS (or the Manager) with registered office in Via Aleardo Aleardi 14, 20154 Milan (MI) (VAT number 10437100968) and is aimed at selling products and services online.

Applicable law

The purchase and sale of products and services by electronic means is governed by Legislative Decree no. 206 of 6 September 2005 (Consumer Code) on distance sales with consumers, and by Legislative Decree no. 70 of 9 April 2003 on electronic commerce.
The contract of sale between the Customer and the Site will be governed by and interpreted in accordance with Italian law.

Acceptance of the general conditions of sale

By placing an order according to the various methods provided in the Site, the Customer declares to have read all the information provided during the purchase process and to accept in full the general conditions of sale and payment transcribed below.
These general conditions of sale, together with the conditions regarding the methods of delivery and payment of goods, are an integral part of the contract of sale concluded between the Customer and the Site.
Therefore, we invite you to carefully read these general conditions of sale, to print them or in any case to keep a copy.

Purchase method

The Customer can purchase the products visible at the address, illustrated on the homepage of the Site within the respective sections by product category, as described in the relevant fact sheets.
The products published on the site may be:

– “Available” physically in stock and then, as such, ordered by the customer with shipping times of about 72 hours from the date of shipment. Shipping takes place, except in cases of force majeure, on the same day if ordered before 11 am, or within 24 hours if ordered after 11 am. Only the working days in Italy should be considered in the calculation of the days of shipment and transit of the shipment;
– “In arrival”/”Out of stock” or similar denomination, not physically in stock but ordered on request and with delivery times that can vary from about 10-15 working days up to 45 days;

When the purchase is made, the customer has the opportunity to choose the mode of delivery (if available) and payment of the product of his choice. By making the purchase the customer accepts these terms and conditions as clearly indicated at the time of order.
Acceptance of the order by the Site is confirmed by sending a confirmation email to the email address communicated by the Customer at the time of registration at the Site or during the creation of the purchase order.
The Site reserves the right, at its sole discretion, not to accept the order: in the event that it will be the responsibility of the operators of the site to notify the cancellation of the order. A full refund will be paid in the event of cancellation, in the shortest possible technical time.
The Customer undertakes to verify the correctness of the data in the order confirmation email and to promptly notify the Site of any errors or omissions. The operators of the site will do what is reasonably possible to comply with the requests of the customer and / or correct any errors made by the same at the time of ordering.

The order confirmation email contains the following data:

– Order number and date
– Product(s), quantity, price
– Type of payment chosen
– Transport cost
– Total order amount


The sale prices of the products published on the Site are inclusive of VAT, unless otherwise indicated.
In the event that incorrect prices are identified due to technical anomalies, the operator reserves the right to cancel the order and return any amount paid, without applying any deduction.


For the resolution of any civil disputes arising from the interpretation, execution and termination of this contract of sale at a distance, if the customer is a consumer (ie a person who buys products not for purposes related to his professional activity) the mandatory territorial jurisdiction is the judge of the place of residence or domicile of the consumer, if located in Italy (Art. 63 D. Lgs. 205/2006).


These general conditions of sale will remain valid and effective until they are modified and / or supplemented by the Manager. Any changes and/or additions will be effective from the date of their publication on this page.